Contractors working at McArthur River Mine must register in an online Contractor Management System.
The system underscores the McArthur River Mine commitment to the health, safety and wellbeing of everyone working for us.
It allows contracting companies to have their business details registered in the system, and have their workers registered. Workers will then have their work role selected and their online induction booked, to be completed before starting work.
The system allows McArthur River Mine and its contractors to manage a shared duty of care.
Avetta
Avetta manage the Contractor Management System on behalf of McArthur River Mine.
Taking note of the above, with your business is registered you can login and add your workers in the system!
The below steps describe how to add your workers and ensure their compliance to work at McArthur River Mine.
Start by selecting Manage Employees and then Add New Employee. From here you can enter and save the worker’s key details, including:
personal contact details
address
phone number
email.
Worker registration (including induction bookings unless otherwise stated) costs $170 + GST per person and supply of card. Annual renewal is $75 + GST.
Step 3 > Add roles, upload documents and book induction
Upload a photograph and proof of ID for each worker.
Once the proof of ID has been validated, the mandatory online inductions will be booked and a link sent to the worker’s registered email address.
Online inductions must be completed prior to travelling to site. There are five (5) mandatory competencies that must be complete. These are:
MRM Site Induction (renewed every 3 years)
Annual Compliance (renewed every 12 months)
Code of Conduct (renewed every 12 months)
Conflict of Interest (renewed every 12 months)
Working with Cultural Differences (only required to do once)
For technical support , please contact Avetta on 1300 306 384. For all qualifications, please forward to aumrmcompliance@glencore.com.au
Note: To complete the registration, you must proceed through the checkout, but there will be no charge.
Documents validation and applies roles
The documents you’ve uploaded during registration will be validated. You’ll be emailed if there are any issues and given a chance to update the information. Upon approval, the role will be applied to your workers in the system and their access ID cards available to pick up from MRM Training Department.
You may also wish to invite your registered employees to the Worker Portal, where they can manage their own compliance. Simply select the Invite Employee option from their profile. Visit the Worker Portal page for more information.
It’s important that you keep company and worker details up to date, so you’ll be emailed when you need to renew a subscription to maintain compliance.
Ending employment
Reminder: If a worker leaves your company, please ensure you end employment in the Contractor Portal.
Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.
The Business Rules specify the requirements of the documents you upload in the system (driver’s licence, medical). Ensuring your documents meet these requirements will save time and have your workers approved faster.
Complete this form if you have a new worker who is already registered as a McArthur River Mine contractor, and you need them transferred to your company.
Frequently asked questions
Please click to expand the FAQ below.
Where do I register in the system?
Select the REGISTER button at the top of the page to find the McArthur River Mine Contractor Management System.
How much does worker registration cost?
The costs below include induction bookings unless otherwise stated.
First year contractor registration: $170 + GST (including card)
Renewals: $75 + GST
What benefit does the Contractor Management System have for contractors?
Registration ensures contracting companies and workers are qualified to work at McArthur River Mine. It allows them to keep company information up to date in one place online, and to ensure the qualifications and competencies of their employees to work at McArthur River Mine.
What will I need to upload in the system for workers?
You will be prompted to upload for your workers:
Photograph
Proof of identification
Approved contractor information form
Who do I contact if I have questions about the system?
You can contact Avetta, who manages the system on behalf of McArthur River Mine. Visit Contact Us for details.
How long do the MRM online inductions take to complete, and where can they be completed?
MRM Site Induction approximately 2 hours
MRM Working with Cultural Differences approximately 45 mins
There is a short quiz in each of the inductions.
Computers are available for workers to complete the inductions at site if required. This can be arranged with the supervisor/training department. There are also computers in the camp available to complete the inductions.
Where does my worker collect their access ID card?
On successful verification and online induction completion, you will be notified that your worker is registered in the McArthur River Mine Contractor Management System. Their access ID card can be collected from site – ask at reception for details.
Can I fast track an application?
Yes, We offers an escalation procedure.
We understands that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.
Avetta manage the Contractor Management System on behalf of McArthur River Mine.
